How long will it take for me to receive my order?

You will usually receive your glasses in 3-5 working days. Delivery largely depends on location of stock and of course the customer. If unsure about your area, please contact us for clarification.

Why are your prices are so cheap?

A few simple reasons: We keep our operating costs to a minimum; We operate on a high volume / low margin model; And most importantly, we have relationships with many of the top international distributors worldwide who provide us access to very special wholesale deals. All this combined enables us to pass on significantly discounted deals to you with prices that are often below cost for local stores.

Are the glasses genuine and brand new?

Yes, every pair of glasses is 100% genuine and 100% brand new, covered by warranty. Top brands like: Gucci, Dior, Ray Ban, all original, only through www.SunglassesDirect.com.au you'll get access to far better deals than ordinarily available at any regular retail store.

Do you have a store where I can look at the glasses?

No we don't. We have an administration office located in the center of Melbourne city on Collins Street, and you're welcome to telephone us anytime, but SunglassesDirect.com.au is 100% web based. This is a big reason as to why we can offer such heavily discounted prices as we don't have to deal with the issues and restrictions of a retail store.

You're out of stock of an item I wanted. Will you get more?

Our stocks are limited and often sell out quickly. In most cases we are only able to get a certain quantity of any given item due to the special way we source our stock. Once it's sold out, that's it and we are often unable to get more of the same model again. The best advice is if you see something you really want, jump on it fast as it will not be available indefinitely.

Is my purchase covered under warranty?

Yes, every watch is covered within Australia to the standard of the original manufacturers warranty by www.SunglassesDirect.com.au. For all warranty work the watch must be returned to SuglassesDirect.com.au.

I don't have a Credit Card, so is there any other way I can order?

You have the choice of paying by Direct Deposit or Credit Card (VISA or Mastercard). Just select which method you'd like to pay by on the checkout screen once you have selected your sunglasses.

Can I get any further discounts?

Because we work on tight margins and aim to provide an excellent price up front we are unable to further discount individual items. From time to time we offer even further discounts and promotions.